This manual provides instructions and tips on how to assemble, operate, maintain, and troubleshoot your BISSELL Big Green deep cleaning machine. It also includes safety precautions, cleaning formulas, and cleaning guides for upholstery and stairs. This guide will help you get the most satisfaction from your BISSELL Big Green. You’ll find assembly and operating instructions, safety precautions and pre-cleaning tips, as well as maintenance and troubleshooting instructions. Please read this Guide thoroughly before assembling your Big Green cleaner. Pay particular attention to the product diagram, assembly instructions, and safety precautions.
Introduction
Welcome to the world of clean with your BISSELL Big Green deep cleaning machine! This powerful and versatile machine is designed to tackle tough dirt and stains on carpets, upholstery, and even stairs. With its deep cleaning technology, you can achieve professional-level results right in your own home.
The BISSELL Big Green is a powerful and versatile deep cleaning machine that can be used to clean a variety of surfaces, including carpets, upholstery, and stairs. It features a powerful suction motor and a heated cleaning solution that helps to loosen and remove dirt and stains. The machine also comes with a variety of attachments that can be used to clean different areas and surfaces.
This manual provides comprehensive instructions and information to help you get the most out of your BISSELL Big Green. It covers everything from assembly and operation to maintenance and troubleshooting. We encourage you to read this manual thoroughly before using your machine to ensure safe and effective cleaning.
With proper care and maintenance, your BISSELL Big Green will provide you with years of reliable and efficient cleaning performance. Ready to experience the power of deep cleaning? Let’s get started!
Assembly
Your BISSELL Big Green Clean Machine arrives ready to clean, requiring no assembly! It’s designed for ease of use, so you can dive right into deep cleaning. However, it’s important to familiarize yourself with the parts and features of your machine before using it.
Here’s a quick overview of the components you’ll find with your BISSELL Big Green⁚
- Main Unit⁚ This houses the motor, tanks, and controls for your machine.
- Clean Water Tank⁚ This tank holds the cleaning solution and water.
- Dirty Water Tank⁚ This tank collects the dirty water and debris extracted from your surfaces.
- Hose⁚ This flexible hose connects the main unit to the cleaning tools.
- Cleaning Tools⁚ Your BISSELL Big Green comes with a variety of tools for cleaning different surfaces, such as the stair tool, upholstery tool, and more.
Before you start cleaning, make sure to review the instructions in the user manual for proper handling and usage of each component. You can also find detailed assembly instructions and illustrations in your user manual. Once you’re familiar with your machine, you’re ready to tackle any cleaning challenge!
Before You Clean
Proper preparation is key to achieving the best results with your BISSELL Big Green deep cleaning machine. Taking a few minutes to prepare your cleaning area will ensure a smoother and more effective cleaning experience. Here’s a checklist of things to do before you start⁚
- Clear the Area⁚ Move furniture and other objects out of the way to allow for easy access to the cleaning area. This will prevent any obstacles and ensure you can reach all areas thoroughly.
- Pre-Vacuum⁚ Vacuum the area thoroughly with a dry vacuum cleaner before deep cleaning. This will remove loose dirt, debris, and pet hair, making the deep cleaning process more efficient.
- Pre-Treat Stains⁚ For tough stains or heavily soiled areas, consider using a pre-treatment solution. Spray the stain with the BISSELL Tough Stain Pre-Cleaner formula and allow it to penetrate for at least three minutes before deep cleaning.
- Plan Your Cleaning Route⁚ Plan your cleaning route to ensure you have an exit path. This will prevent you from getting trapped or needing to backtrack during the cleaning process.
- Check Upholstery Tags⁚ If cleaning upholstery, always check the upholstery tags before cleaning. Look for the “W” or “WS” symbol. These indicate that the fabric can be cleaned with water and a cleaning solution.
Following these simple pre-cleaning steps will help you achieve optimal results and make your cleaning process a breeze.
Cleaning Process
With your BISSELL Big Green deep cleaning machine, you’re ready to tackle those tough stains and restore the freshness of your carpets and upholstery. Here’s a step-by-step guide to the cleaning process⁚
- Fill the Clean Water Tank⁚ Fill the clean water tank with clean, hot tap water. Add the appropriate amount of BISSELL deep cleaning formula according to the instructions on the bottle.
- Attach the Cleaning Tool⁚ Select the appropriate cleaning tool for your cleaning task. Your BISSELL Big Green comes with various attachments, including a hose, upholstery tool, and stair tool.
- Start Cleaning⁚ Plug the machine into an outlet and turn it on. Hold the trigger and slowly make forward and backward passes with the cleaning tool over the surface.
- Rinse and Extract⁚ Release the trigger and continue making passes with the cleaning tool to extract the dirty water and cleaning solution. Repeat this process until the solution being pulled up looks clean.
- Repeat for Heavily Soiled Areas⁚ For heavily soiled areas, you may need to repeat the cleaning process several times.
- Suction Clean Water⁚ Before turning off the machine, suction up clean water to thoroughly rinse out the interior of the flex hose. This helps prevent any residual cleaning solution from drying inside the hose.
- Empty Tanks⁚ Empty the clean water tank and dirty water tank after each cleaning session. Rinse the tanks thoroughly with clean water and allow them to air dry completely.
Always refer to the specific instructions for your BISSELL Big Green model for detailed guidance on using your machine and for any additional tips or precautions.
Maintenance
Regular maintenance is crucial for keeping your BISSELL Big Green deep cleaning machine in top condition and ensuring optimal performance. Follow these maintenance tips to extend the life of your machine⁚
- Clean the Tanks Regularly⁚ After each cleaning session, empty both the clean water tank and dirty water tank. Rinse the tanks thoroughly with clean water and allow them to air dry completely. This helps prevent the build-up of dirt, debris, and cleaning solution residue.
- Clean the Cleaning Tools⁚ After each cleaning session, remove the cleaning tools from the machine and rinse them with clean running water. Allow the tools to air dry completely before storing them.
- Check the Brush Roll⁚ Regularly check the brush roll on the bottom of the machine for dirt and debris. Remove any accumulated dirt or debris to prevent clogging and maintain proper cleaning action.
- Inspect the Hose⁚ Examine the flex hose for any signs of damage, wear, or leaks. Replace the hose if necessary to ensure proper suction and cleaning performance.
- Clean the Machine Exterior⁚ Wipe down the exterior of the machine with a damp cloth to remove any dirt, debris, or cleaning solution residue. Avoid using harsh cleaners or abrasive materials that could damage the machine’s finish.
- Replace Filters as Needed⁚ Your BISSELL Big Green may have filters that need to be replaced periodically. Refer to your user manual for specific instructions on filter replacement.
By following these simple maintenance tips, you can keep your BISSELL Big Green deep cleaning machine running smoothly and efficiently for years to come.
Troubleshooting
While your BISSELL Big Green deep cleaning machine is designed for reliable performance, occasional issues may arise. Here are some common problems and solutions to help you troubleshoot your machine⁚
- No Power⁚ Ensure the power cord is securely plugged into a working electrical outlet. Check the circuit breaker or fuse box to make sure there is no power outage. If the power cord is damaged, replace it with an authorized BISSELL replacement cord.
- No/Low Suction⁚ Ensure the clean water tank is full and the dirty water tank is empty; Check the hose for any blockages or kinks. Inspect the brush roll for any debris or obstructions. If the suction remains weak, it may be necessary to service the machine.
- No/Low Spray⁚ Ensure both the clean water tank and the detergent tank are full. Check the hose for any blockages or kinks. If the spray remains weak, it may be necessary to prime the pump.
- Leaking⁚ Inspect the tanks and hoses for any cracks or leaks. Ensure the tanks are properly secured and the lids are tightly closed. If the leaking persists, it may be necessary to service the machine.
- Brush Not Turning⁚ Ensure the brush roll is not obstructed by debris or anything else. Check the brush roll belt for wear or damage. If the brush still does not turn, it may be necessary to service the machine.
If you experience any problems not listed here, refer to your user manual for additional troubleshooting tips or contact BISSELL customer support for assistance.
Model Numbers
Identifying your BISSELL Big Green deep cleaning machine’s model number is crucial for obtaining the correct parts, accessories, and troubleshooting information. The model number is usually located on a white label on the machine. You can find it in one of the following locations⁚
- Lower Back or Bottom⁚ The model number is often found on the lower back or bottom of the machine.
- Behind the Cleaning Tanks⁚ For some models, the label might be located behind the cleaning tanks.
- Lift-Off Pod⁚ For Lift-Off models, you’ll need to remove the Lift-Off pod to find the label.
On cleaning formulas, the model number is referred to as an “item number.” You’ll find it on the back of the bottle or can, near the bottom. Knowing your model number will help you find the right information and ensure you’re using the correct parts and accessories for your specific BISSELL Big Green machine.
Warranty Information
BISSELL stands behind the quality of its products and offers a limited warranty to protect your investment. To ensure you receive the best possible service, it’s important to understand the terms and conditions of the warranty. The warranty covers defects in materials and workmanship under normal household use. Here’s a summary of what the warranty covers⁚
- One-Year Limited Warranty⁚ Your BISSELL Big Green deep cleaning machine is covered by a one-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal household use.
- Parts and Labor⁚ The warranty covers parts and labor to repair or replace any defective parts, at BISSELL’s discretion.
- Exclusions⁚ The warranty does not cover damage caused by misuse, neglect, or unauthorized repairs. It also excludes damage from normal wear and tear, accidental damage, or use outside of normal household conditions.
To register your product and activate your warranty, visit the BISSELL website or contact customer service. Keep your purchase receipt and this manual as proof of purchase. By understanding the terms of the warranty, you can be confident that your BISSELL Big Green deep cleaning machine will provide reliable service for years to come.
Safety Precautions
Your safety and the safety of others is our top priority. Please read and understand the following safety precautions before using your BISSELL Big Green deep cleaning machine. Failure to follow these precautions may result in electric shock, fire, or personal injury.
- Electrical Safety⁚
- Always connect the machine to a properly grounded electrical outlet.
- Do not use the machine with a damaged cord or plug.
- Do not pull or carry the machine by the cord.
- Do not use the machine in wet or damp areas.
- Unplug the machine from the outlet when not in use, before cleaning, or performing maintenance.
- Personal Safety⁚
- Keep children and pets away from the machine while it is in operation.
- Do not use the machine in areas with flammable or combustible materials.
- Do not use the machine to clean delicate fabrics or upholstery without checking the manufacturer’s care instructions.
- Wear protective clothing, such as gloves and eye protection, when using cleaning solutions.
- Do not use the machine on a wet or slippery surface.
- Do not operate the machine with wet hands.
- Do not use the machine in areas where there is a risk of explosion.
By following these safety precautions, you can help ensure a safe and enjoyable cleaning experience.
Cleaning Formulas
Choosing the right cleaning formula for your BISSELL Big Green deep cleaning machine is essential for achieving optimal cleaning results. BISSELL offers a wide range of cleaning formulas specifically designed for different types of surfaces and cleaning needs. Here’s a guide to help you select the appropriate formula⁚
- For General Cleaning⁚ BISSELL’s Big Green Complete Formula is a versatile cleaning solution suitable for most carpets and upholstery. It effectively removes dirt, grime, and stains while leaving behind a fresh scent.
- For Tough Stains⁚ If you’re dealing with persistent stains, consider using BISSELL’s Tough Stain Pre-Cleaner. This formula is specifically designed to tackle tough stains like pet accidents, food spills, and wine stains. Apply it directly to the stain, allow it to penetrate for at least three minutes, and then proceed with cleaning as usual using your BISSELL Big Green deep cleaning machine.
- For Pet Owners⁚ For removing pet odors and stains, BISSELL offers a Pet Pro Formula. This formula effectively removes pet odors and stains while leaving behind a fresh scent.
- For Upholstery Cleaning⁚ BISSELL offers a specialized Upholstery Formula designed for cleaning delicate fabrics like sofas, chairs, and car interiors. This formula is gentle on fabrics while effectively removing dirt, grime, and stains.
Always refer to the instructions on the cleaning formula bottle for specific usage guidelines and safety precautions. Never use cleaning formulas that are not specifically designed for BISSELL Big Green deep cleaning machines, as these may damage your machine and void the warranty.
Cleaning Upholstery
Your BISSELL Big Green deep cleaning machine is a versatile tool that can effectively clean not only carpets but also upholstery. Before you start cleaning, always check the upholstery tags for cleaning instructions. Look for the “W” or “WS” symbol, which indicates that the fabric is safe for cleaning with water-based cleaning solutions. If you’re unsure, it’s best to test a small, inconspicuous area first to ensure the fabric doesn’t bleed or fade.
To clean upholstery using your BISSELL Big Green, follow these steps⁚
- Prepare the Area⁚ Remove any loose objects from the upholstery surface. Vacuum the area thoroughly to remove dust, crumbs, and loose debris. This will prevent the debris from clogging the cleaning solution.
- Fill the Tanks⁚ Fill the clean water tank with fresh, clean water. Add the appropriate cleaning formula according to the manufacturer’s instructions. Ensure the dirty water tank is empty.
- Attach the Upholstery Tool⁚ Attach the upholstery tool to the hose. This tool has a specialized brush designed for cleaning upholstery fabrics.
- Clean the Upholstery⁚ Start by cleaning the upholstery in sections. Move the tool back and forth gently, applying light pressure. Avoid over-wetting the fabric, as this can lead to water damage and mold growth. Rinse the tool frequently to remove any dirt or debris.
- Dry the Upholstery⁚ Once you’ve finished cleaning, allow the upholstery to air dry completely. This can take several hours, depending on the fabric and the amount of moisture. You can speed up the drying process by using a fan or opening windows for air circulation.
Remember to always follow the cleaning instructions provided in your BISSELL Big Green user manual for optimal results and to ensure the safety of your machine and upholstery.